Neology deploys toll management technology across US fleets
Global transportation technology company Neology has deployed a new toll-management technology, neoFleet, across major Avis Budget Group brands.
The deployment includes Avis, Budget, Payless, Budget Truck and Zipcar Under this model, Avis Budget Group retains ownership of the customer experience, while Neology manages the toll-authority-facing side of the operation. Neology’s responsibilities include vehicle registration with toll authorities, toll transaction aggregation and data management, and transponder procurement and fulfilment.
Avis Budget Group vice president of global business services Jason Glass said: “We wanted an approach that provides our ability to remain at the center of our customer experience while bringing in a partner with modern technology, flexibility and tolling expertise to support the operational complexity behind it. Together Neology and ABG crafted an attractive model that passed every test we put in front of it and launched ahead of schedule.”
Through neoFleet, Neology combines tolling expertise, real-time data and scalable technology with an operating model designed to provide customers with greater flexibility in how they manage their toll programs and customer relationships.
Neology chairman and chief executive officer Bradley H. Feldmann said: “We believe customers should have choices in how they structure and manage tolling, and this partnership demonstrates what a more flexible, customer-centric model can look like.
We’re bringing together decades of tolling experience, adaptable technology, and a relentless focus on customer needs. The work our teams have accomplished together is something we are incredibly proud of, and we’re excited about what we’ll continue to achieve together.”