Transport for London (TfL) has extended two road user charging contracts with Capita, with an estimated combined value of up to £912m.

The extensions cover TfL’s Road User Charging Business Operations Services and Enforcement Operations Services contracts. The Business Operations Services extension is worth up to £510m, while the Enforcement Operations Services extension is worth up to £402m. The contracts support the operation of London’s road user charging and enforcement services, including the Congestion Charge, Low Emission Zone (LEZ), Ultra Low Emission Zone (ULEZ), Blackwall Tunnel and Silvertown Tunnel charges, HGV safety permits and traffic fines.

The services include processing data from automatic number plate recognition cameras, as well as customer account management, payments and billing.

TfL’s existing road user charging agreement with Capita began in November 2015, following the expiry of the previous London Road User Charging Agreement with IBM. The agreement comprises separate business operations and enforcement operations elements. According to procurement notices, TfL now expects to award a replacement combined contract around mid-2029.

The existing contracts have been extended to support continuity while TfL procures and transitions to a replacement service. “Due to the scale and complexity of the existing services and the need to design, build, integrate and safely deploy a replacement solution, the full procurement, mobilisation and transition is expected to require a minimum of five years based on current programme assumptions,” TfL said in the notices. The extensions are for five years, with options to extend them to a total of seven years.